We’re very excited to release one of the most asked feature on Toornament: Participant Match Reporting!
Allowing your participants to report their own match results will save you loads of time. And because you know us, we didn’t just deliver the basic tool but came up with additional features! Here they are.
Enabling Participant Match Reporting
As announced, the Participant Match Reporting is now available in your dashboard and from the Tournament Creation Wizard.
When creating your tournament, just check the option to enable it.
You can also change it at will in the “Settings” > “Matches” menu.
How to report a score
The whole process as viewed by the participants is available HERE.
One of the unique features we implemented is how a match dispute is handled. It happens from time to time that a participant made an error entering the result, score, or match detail.
Let’s go in the other participant’s Dashboard. They can check their matches and see the ones already reported. If they don’t agree with the report, they can then dispute this Match Report.
On their dashboard, other Participants can check the initial report and Dispute it if they spot an error, or don’t agree with the result.
They can enter their own report and submit a Dispute. The match will then be unvalidated until a decision is taken by an admin.
Back to the Admin dashboard. If a Dispute over one match occurs, the admin can then handle it.
The organizer will spot a Dispute Notification on their Match Dashboard.
They can review both reports and then, either close the dispute or enter their own report, which will act as the definitive one. Participants can’t dispute the admin decision over a dispute, but it can still be edited later on.
A must-have feature, the Toornament way
With an intuitive Match Reporting interface for the participants, the Match Proof screen capture handling and the Dispute feature, Toornament brings the most solid way to handle the Match Reporting process to your participants.